Orders placed before 12 pm EST are typically shipped the same day providing there is sufficient stock and handling time.
Parcels are shipped via Canada Post, Canpar, or UPS, depending on the shipping address. Delivery times will vary.
Rural routes with no street address are shipped by Canada Post only.
All parcels shipped from our facility are insured against loss and damage.
Tracking information for your order will be emailed to you once your order has shipped (when applicable).
We are happy to offer FREE SHIPPING on all orders over $49 *.
FREE SHIPPING CONDITIONS:
- Applies to orders shipped to Canadian addresses only.
- Orders eligible for free shipping are shipped using the standard shipping method; i.e., the least expensive method. Customers may pay to upgrade to another method.
- Does NOT apply to oversized or heavy items which incur extra shipping charges by couriers. For orders containing these items, the orders are not eligible for free shipping. Some examples are ATV storage boxes, windshields, plow kits, wheel kits, tires, tracks and UTV door kits.
- Skidded items can only be shipped by truck, and shipping fees will be charged per the carrier. An example would be ATV track kits.
We always strive to provide the best shipping rates possible.
Our EASY return policy is 30 days from the date of purchase.
If you are not 100% satisfied with our products, simply return the part to us in new, unused, uninstalled condition.
A copy of the original invoice must accompany all returns.
Returned items must be in, unused, re-saleable condition and unopened in their original packaging; i.e., not installed. Items with any markings from installation will not be accepted.
All returns are subject to approval.
The following items are non-returnable: electrical components, performance parts, carburetors, carburetor parts, manuals, special order items, tools, closeout and clearance items.
Returns must be shipped pre-paid. Returns shipped COD will NOT be accepted. All returns will be subject to a service charge to cover our original shipping costs.
Items must be received within 30 days from the date of purchase.
FREE SHIPPING & RETURNS; if an order qualifies for “free shipping” and is being returned, a chargeback will be incurred for what the shipping cost would have been and will be deducted from the return amount. If only part of the order is being returned, and the items)would have affected the initial shipping cost this will incur a nominal chargeback. If the item(s) would have had no effect on the initial shipping cost, it will incur no chargeback.
Handling fees from the initial order are non-refundable. Replacement items are NOT covered by free shipping policy unless they qualify for free shipping over $49.
Most parts carry a manufacturers warranty. All warranty is subject to the manufacturer’s approval. Items may need to be returned to the manufacturer for approval, and refunds are issued after the manufacturer issues a credit.
Kelly’s Sporting Goods Inc. is not responsible for any downtime incurred during shipping or the manufacturer’s approval process. Any part which is deemed to show evidence of being used or installed contrary to the manufacturer’s instructions, or subject to improper handling, packaging or return shipping by the customer, will not be eligible for exchange, refund or warranty consideration.
Warranty does not extend to replacement items (warranty applies from the original date of purchase). Warranty does not extend to a labourer’s installation charges. Kelly’s Sporting Goods Inc. does not cover any shipping costs related to warranty items; these are the responsibility of the consumer.
There is NO warranty on electrical components, tires, tracks drilled for studs, racing tracks, or performance parts. Stated claims on performance parts are as stated from the manufacturer. Kelly’s Sporting Goods Inc. does not test all products or substantiate all claims.